Saturday, August 06, 2005

Mount Pisgah Shed

Sorry it’s been a few days since my last post.

What is it called when you get a promotion that comes without higher pay, recognition or a better spot in the company’s food chain?

I was asked to take on an additional task this past week which involves taking help-line calls from agents manning our phone lines. In between all the regular calls that I take, I will now take calls from other customer service reps who can’t find the answer they need or who have to transfer unruly customers to someone else. I enjoyed it for the most part, everyone tells me I have a great phone voice and a fantastic disposition (one customer told me my parents did a good job in the enthusiasm department with me, which as my parents are well aware of is a crock of shit. They loved to remind me how much of a rotten child I was and all the grief I gave them. If I had a nickel for every time I heard my mother say ‘Wednesday’s child is full of woe…and you were born on a Wednesday,” I’d be rich by now).

So for the last week, I’ve been absolutely swamped at work and I haven’t been able to find the time to blog, even just to get a picture up every day. But I’ll try harder next week. I’m getting the hang of my new work duties and it should be easier from here on out.

I’m hitting Newport and Florence tomorrow to take photos for my school project. I expect to post many of them here.


Blogger Tom said...

> What is it called when you get a promotion that comes without higher pay [...] ?

Unfortunately, it's called "a promotion." Most companies don't choose to pay you more just because you are doing more. That may sound evil, but it's really no different than the way that you don't voluntarily pay a restaurant more just because the food tastes better this week. They are trying to get the most for their money.

Generally speaking, you usually have to get a new job (at a different company) to see a large increase in pay.

7:15 PM  
Blogger punkindunkin said...

I'd settle for a little increase!

This past week was my 3 year anniversary at that job. I'm not expecting much in terms of a raise as I'm getting close to the top of my position's pay range.

I did just find out that I'm getting more money from the government this fall for school. And they're actually giving me a grant instead of all loans...which is nice. I hope to cut back even further on my work hours.

5:30 AM  
Blogger Ghost Dog said...

In the Army, you can get "promoted" from Specialist to Corporal, which basically gets you more responsibility, but no more pay. It's often termed a "lateral appointment".

Oh, and not only do you get no more money, but you usually have to go out and buy your own new rank insignia.

I think what you've experienced is what I'd call an "expansion of the scope of your responsibilities". I had the same thing happen to me when I was doing tech support - I was given the role of 'mentor', where I got to take over tough calls from junior techs, and answer questions from the techs as well. Fortunately, I didn't have to maintain the same customer call volume as I did before.

10:45 AM  

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